How much will posting and packing cost?

 

UK

Standard Delivery                 3 – 5 working days    £2.50

 

INTERNATIONAL

 

Europe
Standard Delivery                   5 – 10 working days   £3.50 

 

Rest of the World
Standard Delivery                 5 – 10 working days   £8 

 

How long will it take for my order to arrive?

Please see above.

 

 

Which countries do you deliver to?

We ship to most international destinations - please click here to see a list of all countries we deliver to.

  

Will I have to pay import duties & tax?

Please note: It is a legal requirement that we declare the full value of the goods on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country.

 

Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

 

If you have paid import duty for goods received, and subsequently return the goods to us, it should be possible for you to claim a refund of duties from your local Customs authority. To do this, you will need to show them proof of duty paid and proof of export (e.g. certificate of posting) when claiming your refund.

 

Do you deliver to BFPO addresses?

Yes we can deliver to BFPO addresses via standard delivery with Royal Mail. You will need to select Great Britain as the destination country

   

Can you deliver to PO Boxes?

For security reasons, we do not deliver to PO Boxes.

 

Can I place an order for delivery to multiple addresses?

If you wish to send items to more than one different delivery address you have to place each order separately.

 

Which delivery company do you use?

We use Royal Mail for UK, Europe and Rest of the World deliveries.

 

Can someone else sign for my delivery?

Yes, anyone at the specified delivery address can sign for the goods.

 

I'm not going to be in when you deliver my parcel.

The delivery company will leave you a card informing you that delivery has been attempted. On this card will be instructions on how to obtain your parcel.

 

How do I track my order?

Unfortunately, our website currently does not allow the tracking of parcels.